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FAQ
questions, answered
Anything else, ask us directly —
get in touch
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when do I get my ticket?
Straight away. As soon as your payment goes through, your ticket lands in your inbox with a QR code on it. Show it on your phone at the pier — there is nothing to print. Take a screenshot too, in case the harbour signal drops out.
which day is my ticket for?
how long is the trip?
where do I board?
can I cancel?
what about bad weather?
is it suitable for children?
